2.2 / managed it & cloud
The technology under your business, kept boring on purpose
Servers that recover themselves, backups that get restore-tested, networks with nothing left exposed, and monitoring that pages our engineers before your staff notices. Uneventful is the deliverable.
2.2.a / coverage
What we run for you
servers & cloud
Your servers — on-site, in the cloud, or both — kept current, monitored, and backed up. Critical systems are built to recover themselves: when hardware fails, a standby takes over in seconds, automatically.
network & wi-fi
Firewalls, switches, and wireless that just work, sized for your building and your headcount. Multi-site organizations get secure connections between locations without anything exposed to the open internet.
backups
Every backup is part of a tested restore plan. On a schedule, we actually restore your data to a clean environment, verify it, and file the report where you can read it. "We have backups" and "we can restore" are different sentences.
monitoring
Every server, network device, and critical application reports into one monitoring system that pages a NetFX engineer — not a dashboard nobody watches. Most problems get fixed before anyone at your office notices them.
vendors
Internet providers, phone systems, copiers, line-of-business software support lines: we manage them for you. One number to call — ours — and we deal with the rest.
2.2.b / scope
Included in a managed IT engagement
- 24/7 monitoring with an engineer on call — alerts page us, not you
- Nightly backups, off-site copies, and scheduled restore tests with reports
- A written disaster-recovery plan with measured recovery times
- Updates and patches on a published schedule, outside your working hours
- Capacity planning: you hear about the full disk before it is full
- Quarterly technology review in plain language, in writing
The full included/billable split is published on How we work — no discovery call required to see it.
2.2.c / proof
What this discipline looks like when hardware fails
One of our clients lost a database server at 2:14 in the morning — real hardware failure, not a drill. Because the system was built to recover itself, a standby took over in 4.2 seconds. No orders lost, nobody's morning ruined, and the client read about it in our incident note over coffee. The full story is in our case studies — and that architecture is what "managed" means here.
next step
Ask us where your single point of failure is.
Every organization has one. In twenty minutes we'll find yours — usually it's a lone server or a backup nobody has ever restored — and tell you what fixing it takes.
or direct: [email protected]